Specialist Support Coordination

Guidestar provide Specialist Support Coordination for individuals and their families needing services and providers to support their needs.

Specialist Support Coordination is delivered utilising a specialist approach, necessitated by high and complex needs or high level risks in a person’s situation. Specialist Support Coordinators address highly complex barriers impacting on the ability to implement a person’s plan.

Specialist Support Coordination is generally delivered in a time limited, outcomes focused manner to meet the individual needs of the person’s circumstances.

Specialist Support Coordinators aim to reduce complexity in the person’s support environments in the context of broader systems of support, whilst also assisting the person to connect with NDIS supports, negotiate solutions with multiple stakeholders and build capacity and resilience. Specialist Support Coordination may also involve assisting in resolving points of crisis and ensuring a consistent delivery of service during crisis situations.

The intended outcome of Specialist Support Coordination is that complexities and barriers affecting a person’s capacity and ability to implement their plan is reduced.

The NDIS describes Specialist Support Coordination as:

The provision of Support Coordination within a specialist framework necessitated by specific high level risks in the participant’s situation. This support is time limited and focuses on addressing barriers and reducing complexity in the support environment, while assisting the participant to connect with supports and build capacity and resilience. It may also involve development of an intervention plan which will be put in place by disability support workers.

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